
Product Manager junior
Rehovot Office
Responsibilities:
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Become a focal point for technical issues for our clients and make sound decisions quickly.
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Have a strong customer focus a must, paired with demonstrable Troubleshooting and Networking competency
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Understanding and documenting the customer's requirements, managing expectations, and providing excellent customer service.
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Analysing customer feature requests and forwarding them for higher-level escalations.
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Support marketing, sales and tech-support activities
Looking For Someone who has:
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BA/BS degree in computer science/Industrial engineering and management related area or 2 years product management and/or support management experience (SaaS preferred)
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Excellent English communication (written and verbal) and interpersonal skills – Must
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Team player with strong interpersonal skills, “can-do” attitude, and abilities to learn on the fly proven ability to influence cross-functional teams without formal authority.
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Proven problem-solving skills with a strong sense of customer commitment – advantage