Product Manager junior

Rehovot Office

Responsibilities:

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• Become a focal point for technical issues for our clients and make sound decisions quickly.

• Have a strong customer focus a must, paired with demonstrable Troubleshooting and Networking competency

• Understanding and documenting the customer's requirements, managing expectations, and providing excellent customer service.

• Analysing customer feature requests and forwarding them for higher-level escalations.

• Support marketing, sales and tech-support activities

Looking For Someone who has:

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• BA/BS degree in computer science/Industrial engineering and management related area or 2 years product management and/or support management experience (SaaS preferred)

• Excellent English communication (written and verbal) and interpersonal skills – Must

• Team player with strong interpersonal skills, “can-do” attitude, and abilities to learn on the fly proven ability to influence cross-functional teams without formal authority.

• Proven problem-solving skills with a strong sense of customer commitment – advantage

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