Product Support

Rehovot Office

Edge226 is looking for a Product Support to join our team.

 

Responsibilities:

  • Become a focal point for technical issues for our clients and make sound decisions quickly.

  • Have a strong customer focus a must, paired with demonstrable Troubleshooting and Networking competency

  • Understanding and documenting the customer's requirements, managing expectations, and providing excellent customer service.

  • Analysing customer feature requests and forwarding them for higher-level escalations.

  • Support marketing, sales and tech-support activities

 

Looking For Someone who has:

  • Proven problem-solving skills with a strong sense of customer commitment - Must

  • Excellent English communication (written and verbal) and interpersonal skills – Must

  • Team player with strong interpersonal skills, “can-do” attitude, and abilities to learn on the fly proven ability to influence cross-functional teams without formal authority.

  • Experience in SAAS or B2C  - advantage

  • Experience in ad-tech industry – advantage 

Apply Here
arrow&v

Thanks for your application!